Connecticut Spring and Stamping - Customer Satisfaction Survey

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Customer Satisfaction Survey


1. Based on your recent experience(s), how satisfied are you with Connecticut Spring and Stamping?	:
2. Based on your recent experience, would you continue to acquire products from Connecticut Spring and Stamping?	:
3. Based on your recent experience, would you recommend Connecticut Spring and Stamping to another associate or customer?	:
4. How satisfied are you overall with the following:	:
a) Product Quality	:
b) Sales Support	:
c) Customer Service	:
d) Quote Responses	:
e) Documentation	:
f) Packaging	:
g) Delivery Performance	:
h) Technical Support	:
i) Flexibility to handle your needs	:
j) Cost Competitiveness	:
5. How satisfied are you with Connecticut Spring and Stamping Sales Representatives with regards to the following:	:
a) Frequency of contact	:
b) Knowledge	:
c) Understanding of your needs	:
d) Ability to resolve problems	:
e) Professionalism	:
6. Do you have any specific suggestions that might help us to improve our service?	:
Completed by (optional):	:
Title (optional)	:
Company (optional):	:

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